State Farm® Insurance Agent Torin Lucas
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Noah Kindzia
December 11, 2025
"Emily was super nice and helpful in getting me the insurance that’s best for me, would highly recommended asking for her."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Amanda Stanley
December 10, 2025
"Emily helped me bundle my auto with my homeowners that I got last year. She followed up with me once my auto insurance expired elsewhere and was able to save me money by bundling! She made the process super easy and answered all my questions. Her follow up was greatly appreciated."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
sue newman
December 8, 2025
"I can only say that Torin & Shelby are Professional, Knowledgeable,Kind and they go Above & Beyond for their Customers. I have been with State Farm for years…I’ve never been disappointed with their agency. I was in a very difficult situation a few months ago and Torin & Shelby did their very best to assist me. I can’t say enough good things and I love that we can have some laughs and giggles while doing Business!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Tony
November 21, 2025
"Great people. Great service!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Michelle Samson
November 15, 2025
"We worked with Emily and she is a total delight. Not only is she super knowledgeable, but she somehow made the typically taxing insurance process a good time. We also saved on our home and car rates, which is always a huge win. Highly recommend!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jon Holland
October 24, 2025
"We had a wonderful experience working with Emily to switch over our insurance policies to State Farm. Not only was everything very easy from a process perspective, but we also simply had a lovely time getting to know Emily, as a person. She really put us at Sade with everything and made the entire experience feel comfortable and supported. Highly recommend!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Paul Tebor
October 23, 2025
"They took time explain all my options, and were very patient."
Yolenny Holguin
October 20, 2025
"Es la primera vez que veo que un agente de seguro tiene empatía y la generosidad de preocuparse por dar un buen servicio. Gracias por tu paciencia Emily"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Dianna
October 20, 2025
"The best customer service I’ve ever experienced! I always reach someone when I call and they always have the answers I need. I also got a great price"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Glenn Aubrey
October 18, 2025
"It was quick and easy to switch to State Farm. I saved a decent amount of money and I got better coverage than my last insurance company."
"Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help!"
junior mcfarlane
September 26, 2025
"Great experience Emily was very professional and very knowledgeable and also punctual. ⁸"
"Thank you for your 5-star review! My State Farm team and I are happy to help! "
Desire' Brown
September 19, 2025
"Worked with Emily. She was great! Helpful highly recommend"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Kimberly Wiggins
September 18, 2025
"Emily was a pleasure to work with. Very informative and was available to assist in any way"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Jingyi Zhang
September 11, 2025
"I recently got my homeowners insurance with the help of Torin and Emily, and I couldn’t be happier! They were both wonderful to work with, super friendly, patient, and took the time to answer all of my questions clearly. I really appreciate how easy they made the whole process. I’ll definitely be coming back to them when it’s time for my car insurance too!"
"Thank you so much for the review! It was a pleasure meeting you in the office! "
Joyce Weatherspoon
September 5, 2025
"Mr. Lucas is very personable,. He explained thoroughly answers to my questions and gave excellent feedback to solve & assist in a solution."
Alisha Singleton
August 21, 2025
"Emily was absolutely amazing! from start to finish she explained everything to me in great detail. She explained to me things that I never understood and that agents from other companies never explained and never cared to share. She also got me a great rate! I would highly recommend!"
Maksim Melnichuk
August 18, 2025
"Excellent, professional, and friendly service."
"Thank you so much for the review! "
The Chase B
August 18, 2025
"Excellent, very attentive, caring and solid communication"
"Thank you for the kind review! "
Suzanne D
August 18, 2025
"Emily was a pleasure to work with! She educated me as well as putting my mind at ease. I’m glad I switched to State Farm and look forward to working with Emily and her team in the future!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Tobias Arthur
July 31, 2025
"Amazing office! The girls at the Tonawanda office are so pleasant to work with and Torin is great at making sure me and my family are well taken care of! Thank you State Farm!!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Malisah Amoako
July 29, 2025
"Emily was a very knowledgeable and helpful agent. She explained my policy clearly and throughly. I would definitely recommend this company to anyone seeking renters insurance."
Stanley Zhu
July 28, 2025
"Torin was so patient in helping me get the specific coverages I needed for my situation. Would recommend for any future policies in NY or PA"
Jamie Baglio
July 28, 2025
"Shelby is a fantastic agent! She knows her stuff!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Drew
July 23, 2025
"I'm always able to get through and talk to a person in the office and take care of what I need quickly. I was at the DMV and they emailed new insurance cards within minutes so I avoided making an extra trip."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Heather Courtney
July 16, 2025
"Emily was fantastic and very helpful! Thank you Emily!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"