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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lisa Schmidt

June 16, 2025

5  out of  5
rating by Lisa Schmidt
"Very pleasant, efficient and extremely helpful."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Andrell Leeper

May 28, 2025

5  out of  5
rating by Andrell Leeper
"I recently got renter's insurance through State Farm, and I couldn't be happier with the service! Emily was incredibly helpful, friendly, knowledgeable and explained everything clearly and found me a great policy that fits my needs perfectly. Highly recommend State Farm for anyone looking for reliable and affordable insurance!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Linda Hensel

May 23, 2025

5  out of  5
rating by Linda Hensel
"I’ve just secured bundle car & rental State Farm insurance with Emily at Torin Lucas State Farm agency. I can’t overstate how helpful & transparent Emily is. She took a generous amount to time to make sure I totally understood policies before I departed. My experience with her was very satisfying and I would strongly recommend to anyone in need of these services."
We responded:
"We appreciate your review! We are glad to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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ashms20092

May 23, 2025

5  out of  5
rating by ashms20092
"I’ve been with this particular office for years, and every single agent in this office holds up to the “good neighbor” motto. They don’t miss a thing when it comes to taking care of customers, and many times have brought to my attention things I missed. Emily, Karla, & Torin have all worked with me through the years. Amazing team!! Customer service like this with actual humans is nearly impossible to find. Highly, highly recommend!! -Ashley"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Betsy C

May 23, 2025

5  out of  5
rating by Betsy C
"I recently switched to State Farm from another car insurance provider, and I’ve been genuinely impressed with how welcoming the environment is. Everyone I interacted with was incredibly helpful, especially Emily. She made the transition smooth by walking me through the entire process and clearly explaining all the details of my new policy. It’s rare to find such attentive and knowledgeable service—I’m really glad I made the switch!! I highly recommend this State Farm office to anyone looking for a supportive and professional insurance experience."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Paula Martins

May 22, 2025

5  out of  5
rating by Paula Martins
"Working with Emily from State Farm was truly amazing We had insurance that didn't suit our needs and with Emily's advice we can finally rest easy knowing we are truly protected. We recommend her to everyone, very professional and attentive and at prices below market!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Patty Daniels

May 19, 2025

5  out of  5
rating by Patty Daniels
"Shelby is always so pleasant and helpful"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Bonita Lab

May 8, 2025

5  out of  5
rating by Bonita Lab
"Hello Ii can honestly say these days dealing with Shelby is always a wonderful experience. She is always willing to make your customer experience the best that she can. She deserves to be well compensated for her knowledge and friendliness towards customers. These days customer service is hard to find"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Carol Fritsch

May 2, 2025

5  out of  5
rating by Carol Fritsch
"Extremely helpful and knowledgeable!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jessica Maleski

May 1, 2025

5  out of  5
rating by Jessica Maleski
"Emily has been a phenomenal help. No matter what the problem is she’s able to assist us and provide information. She takes the time to get to know you and fully explain everything as she walks you through your quote and policy. She’s very professional and understanding to what your needs are. I highly recommend speaking with her!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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onehappykat

April 30, 2025

5  out of  5
rating by onehappykat
"Fabulous group of individuals!! Everyone is so accommodating, polite and professional! Especially Emily! She went above and beyond not only for me but also for my family! She treated us like family and in this day and age, that means the world! She worked hard to make it the best experience possible for me. In doing so, made a long lasting friendship! Im definitely appreciative everyone! Highly recommend this wonderful group of individuals!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Joe Ziccardi

April 30, 2025

5  out of  5
rating by Joe Ziccardi
"Emily is incredible to work with. Not only does she answer all my questions, but she follows up to make sure everything is ok"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Melanie Huey

April 29, 2025

5  out of  5
rating by Melanie Huey
"If you’re looking for a smaller, more personable insurance office, this is the place to go! Emily has been nothing but helpful and her welcoming personality makes her extremely easy to talk to. They always make you feel like they truly care and are happy to help. Highly recommend!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tanima Zaman

April 23, 2025

5  out of  5
rating by Tanima Zaman
"Torin was very helpful and supportive through the whole process!"
We responded:
"It was a pleasure working with you! Congrats on the new apartment!"
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Ashley DER

April 21, 2025

5  out of  5
rating by Ashley DER
"Emily was so helpful in helping me find the right coverage for me for home insurance"
We responded:
"Hi Ashley - thank you for the review! Glad we were able to help with your home insurance! "
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t

April 17, 2025

5  out of  5
rating by t
"The level of customer service provided my Shelby was incredible. She is polite attentive and very efficient. I highly recommend Torin Lucas for all your insurance needs."
We responded:
"Thank you for the kind words!"
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Debra Brucato

April 16, 2025

5  out of  5
rating by Debra Brucato
"Torin and Emily are beyond fantastic. They made it so easy to switch to State Farm. I am saving hundreds a year. Thank you"
We responded:
"Thank you for the review!"
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Amanda Ashley

April 11, 2025

5  out of  5
rating by Amanda Ashley
"Emily was amazing to work with! She made it so simple to understand and helped me find a better policy while saving close to 50%!"
We responded:
"Thank you for the review!"
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Bruce Maki

April 9, 2025

5  out of  5
rating by Bruce Maki
"This is an excellent office! Emily made sure that getting set up with our homeowners and auto policies was a seamless experience! She answered all of our questions promptly, was patient, and informative. Choosing State Farm has given us peace of mind!"
We responded:
"Thank you for the review and for allowing us to help with your auto and home insurance!"
Profile photo of Bruce Maki

Bruce Maki

April 9, 2025

5  out of  5
rating by Bruce Maki
"This is an excellent office! Emily made sure that getting set up with our homeowners and auto policies was a seamless experience! She answered all of our questions promptly, was patient, and informative. Choosing State Farm has given us peace of mind!"
We responded:
"Thank you for the review and for allowing us to help with your auto and home insurance!"
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Deshawna Addy

April 9, 2025

5  out of  5
rating by Deshawna Addy
"Staff were very professional, informative and helpful with finding the best discounts for my quote. This was an extremely satisfying experience for me. I highly recommend it to anyone looking for the absolute best deal."
We responded:
"Thank you for the review!"
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Karen

March 10, 2025

5  out of  5
rating by Karen
"Proficient, friendly, reliable. In today's world, it's hard to find people like this. ☺️ They've got my vote and my business."
We responded:
"Thank for the review, Karen! We appreciate you allowing us to help with your business! "
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Yvonne Marshall

March 5, 2025

5  out of  5
rating by Yvonne Marshall
"Emily is awesome. Every question I had was answered in full. Communication was above and beyond. Ty and I look forward to working with you."
We responded:
"Thank you for the review!"
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Chelsea Buono

March 4, 2025

5  out of  5
rating by Chelsea Buono
"Emily has been very helpful throughout all of the questions I have asked her! I didn't know much about insurance but talking to her about it she has really helped me learn more about it. Thank you so much Emily!"
We responded:
"Thank you for the review! We are glad that Emily was able to help explain insurance and your coverages to you! "
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Mr Smeeyagi

March 4, 2025

5  out of  5
rating by Mr Smeeyagi
"Emily was so great to us! Will return!"
We responded:
"Thank you for the review!"